Terms of Use

Last updated: August 13, 2026

These Terms of Service (the "Terms") are a binding agreement between you and Workly LLC, a Wyoming limited liability company with its address at 1021 E Lincolnway, Suite #9696, Cheyenne, Wyoming 82001, United States ("Workly," "we," "us," or "our").

These Terms govern your access to and use of the Workly websites (including getworkly.io), the Workly web application, and the Workly mobile applications for iOS and Android (including the application published as "Workly Invoice Maker"), together with all related features, tools, content, and services we provide (collectively, the "Service").

IMPORTANT NOTICE FOR U.S. USERS: SECTION 18 OF THESE TERMS CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER. THEY AFFECT HOW DISPUTES BETWEEN YOU AND WORKLY ARE RESOLVED. PLEASE READ THEM CAREFULLY. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 18.9.

By creating an account, clicking to accept these Terms, or accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Who May Use the Service

1.1 Age and capacity. You must be at least 18 years old and capable of forming a binding contract to use the Service.

1.2 Business use. The Service is a business tool intended for use by individuals and entities in the course of their trade, business, craft, or profession (for example, contractors, tradespeople, and other service professionals).

1.3 Organizations. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" and "your" refer to that entity as well as to you individually.

2. The Service

2.1 What Workly does. The Service lets you create and send invoices and estimates, maintain a database of your customers and their contact details, schedule and manage visits and appointments, and (where enabled) accept payments from your customers through our payment processing partner, Stripe. Your data syncs across the mobile apps and the web application through your Workly account.

2.2 Changes to the Service. We are continuously improving the Service and may add, change, or remove features at any time. We may also introduce features identified as beta, preview, or early access; those features are provided as-is, may be modified or discontinued at any time, and may be subject to additional terms.

2.3 Availability. We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. We may suspend the Service, in whole or in part, for maintenance, security, or legal reasons.

3. Your Account

3.1 Registration. To use most features you must create an account using Sign in with Apple, Google sign-in, or an email address. You agree to provide accurate, current, and complete information and to keep it up to date.

3.2 Security. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

3.3 One account. You may not sell, transfer, or share your account, and you may not access the Service through another user's account without our permission.

4. Subscriptions, Trials, and Billing

4.1 Plans. Certain features of the Service require a paid subscription. Available plans, prices, billing periods, and included features are presented in the apps and/or at getworkly.io before you purchase. Prices may vary by platform, region, and plan.

4.2 Auto-renewal. Unless otherwise stated at purchase, subscriptions renew automatically at the end of each billing period at the then-current price for your plan until you cancel. You can cancel at any time as described below; cancellation takes effect at the end of the current billing period, and you keep access to paid features until then.

4.3 Free trials. Some plans may include a free trial. If a plan includes a trial, its length is disclosed at sign-up. Your paid subscription begins automatically when the trial ends unless you cancel before the end of the trial (for App Store purchases, at least 24 hours before the trial ends). Unless we state otherwise, free trials are limited to one per user, and any unused portion of a free trial is forfeited when you purchase a subscription. Not all plans include a trial.

4.4 Purchases through the Apple App Store. If you subscribe through our iOS app, payment is charged to your Apple Account by Apple, and the purchase is subject to Apple's terms. Your Apple Account is charged for renewal within 24 hours before the end of the current period. You can manage and cancel App Store subscriptions in your Apple Account settings (Settings → your name → Subscriptions); deleting the app does not cancel a subscription. Refund requests for App Store purchases are handled by Apple under Apple's policies (for example, via reportaproblem.apple.com); we are unable to issue refunds for purchases billed by Apple.

4.5 Purchases through Google Play. If you subscribe through our Android app, payment is processed by Google Play and is subject to Google's terms. You can manage and cancel Google Play subscriptions in the Play Store subscription settings; uninstalling the app does not cancel a subscription. Refunds for Google Play purchases are governed by Google Play's refund policies.

4.6 Purchases on the web. If you subscribe through the web application or getworkly.io, payment is collected by Workly through our payment processor, Stripe. You authorize us (through Stripe) to charge your chosen payment method at the start of each billing period. If a charge fails, we may retry it and may suspend or downgrade your access until payment is made. You can cancel web subscriptions in your account settings or by emailing [email protected].

4.7 Price changes. We may change subscription prices. For renewing subscriptions, price changes take effect no earlier than the next billing period after we notify you (through the Service, by email, or through the applicable app store), and, where required, only with your consent. If you do not agree to a price change, cancel before it takes effect.

4.8 Refunds; statutory rights. Except as described in this Section 4 or as required by applicable law, payments are non-refundable and we do not provide refunds or credits for partial billing periods, unused features, or downgrades. Nothing in these Terms limits any non-waivable statutory rights you have under the laws of your place of residence. If you are a consumer in the United Kingdom or the European Economic Area, you may have a statutory 14-day right of withdrawal for distance purchases; you request that we begin performance immediately upon purchase, and if you exercise a withdrawal right you may be charged a proportionate amount for the service provided before withdrawal, to the extent permitted by law.

4.9 Taxes. Prices may be exclusive of applicable taxes (such as sales tax, VAT, or GST), which may be added at checkout or by the applicable app store where required.

4.10 Billing & Refund Policy. A plain-language summary of our billing, cancellation, and refund practices is available at getworkly.io/billing-and-refund-policy and is incorporated into these Terms. If there is any conflict between that summary and these Terms, these Terms control.

5. Payments You Accept from Your Customers (Stripe Connect)

5.1 Payment processing by Stripe. Payment processing services for Workly users are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By using the payment features of the Service, you agree to be bound by the Stripe Services Agreement, as it may be modified by Stripe from time to time. As a condition of Workly enabling payment processing services through Stripe, you agree to provide Workly and/or Stripe with accurate and complete information about you and your business, and you authorize Workly to share this information, and transaction information related to your use of the payment processing services, with Stripe. Stripe's current agreements are available at stripe.com/legal, and Stripe's privacy policy at stripe.com/privacy.

5.2 Onboarding and verification. To accept payments, you must complete Stripe's onboarding and identity/business verification. Stripe (not Workly) determines whether you are eligible for a Stripe account and may request additional information at any time. Payment features may be unavailable, limited, or suspended until verification is complete or if Stripe or Workly identifies risk, suspected fraud, or a legal or compliance concern.

5.3 Workly's role. Workly is a software platform. Workly is not a bank, money transmitter, money services business, or payment processor, does not hold your funds, and is not a party to any transaction between you and your customers. All payment transactions are processed and settled by Stripe. Payouts of funds to you are made by Stripe to the bank account you designate, on Stripe's payout schedule.

5.4 Platform fees. In addition to Stripe's payment processing fees, Workly may charge a platform fee on payments processed through the Service. Current platform fees are disclosed in the Service and/or at getworkly.io before you enable or use payment features. Fees may be deducted from the amounts paid to you. We may change platform fees on notice to you (through the Service or by email); changes apply to transactions processed after the change takes effect.

5.5 Your responsibilities. You are solely responsible for: (a) the goods and services you sell and your relationship with your customers; (b) the accuracy and lawfulness of your invoices, estimates, and payment requests, including required disclosures, invoice numbering, and applicable tax amounts; (c) determining, collecting, reporting, and remitting all taxes associated with your business and transactions; (d) refunds, returns, and customer service for your customers; (e) chargebacks, payment disputes, reversals, and related fines or fees, which may be deducted from your payouts or charged to you under the Stripe Services Agreement; and (f) complying with all laws that apply to your business, including consumer protection, anti-money-laundering, sanctions, and privacy laws.

5.6 Prohibited transactions. You may not use the payment features for any category of business or activity prohibited by law or restricted by Stripe (see Stripe's Prohibited and Restricted Businesses list at stripe.com/legal/restricted-businesses), or to process transactions unrelated to your genuine sale of goods or services (including money transmission on behalf of others or artificial transactions with yourself).

5.7 Suspension. We may suspend or terminate your access to payment features at any time if required by Stripe or by law, or if we reasonably believe your use presents fraud, credit, or compliance risk, or violates these Terms or the Stripe Services Agreement.

6. Your Content

6.1 Ownership. The Service allows you to create, upload, and store content such as invoices, estimates, customer records, appointments, notes, logos, images, and attachments ("User Content"). You retain all rights you hold in your User Content. These Terms do not give us ownership of your User Content.

6.2 License to us. So that we can operate the Service, you grant Workly a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and create backups of your User Content, and to share it with the recipients you designate (for example, when you send an invoice to a customer) and with our service providers, in each case solely to provide, secure, maintain, and improve the Service and as otherwise permitted by our Privacy Policy. This license ends when your User Content is deleted from our systems, except for copies in routine backups (which are purged on a rolling basis) and copies we must keep to comply with law.

6.3 Your responsibilities for User Content. You represent and warrant that you have all rights necessary to submit your User Content and to grant the license above, and that your User Content and our processing of it as described in these Terms do not violate any law or any rights of a third party.

6.4 Backups. While we take commercially reasonable steps to protect and back up data, you are responsible for maintaining independent copies of business records that you are legally required to keep.

6.5 Aggregated and de-identified data. We may create aggregated, anonymized, or de-identified data derived from User Content and from your use of the Service (for example, statistics about document volumes, invoice amounts, feature usage, and payment patterns) and use it for our lawful business purposes — including analytics, benchmarking, research, improving the Service, and developing new features — provided that such data does not identify, and cannot reasonably be used to identify, you, your business, or any of your customers. We will not attempt to re-identify de-identified data.

7. Your Customers' Data

7.1 Your role. When you store information about your customers in the Service (such as names, phone numbers, email addresses, physical addresses, and job or billing details, "Client Data"), you — not Workly — decide what is collected and how it is used. As between you and Workly, you are the controller (or equivalent under applicable law) of Client Data, and Workly processes it on your behalf as a processor/service provider, as described in our Privacy Policy.

7.2 Your obligations. You are responsible for complying with all privacy and data protection laws that apply to your collection and use of Client Data, including having a lawful basis and providing any required notices to your customers, honoring their privacy rights requests, and using contact details only in ways the law allows (for example, complying with anti-spam laws when sending marketing messages).

7.3 Requests from your customers. If an individual contacts Workly about personal data that you entered into the Service, we may refer them to you and/or notify you, and we will reasonably assist you (through the Service's functionality) in fulfilling access, correction, and deletion requests.

7.4 Data Processing Agreement. Where the UK GDPR, EU GDPR, or similar data protection laws apply to Workly's processing of Client Data on your behalf, the Workly Data Processing Agreement available at getworkly.io/dpa (the "DPA") is incorporated into and forms part of these Terms.

8. Acceptable Use

You agree not to do, or attempt to do, or help anyone else do, any of the following:

• use the Service for any unlawful, fraudulent, or deceptive purpose, including creating false, misleading, or fictitious invoices or estimates;
• send spam or other unsolicited communications through or in connection with the Service, or violate applicable electronic marketing laws;
• upload or transmit content that is unlawful, infringing, defamatory, or that violates anyone's privacy or other rights;
• probe, scan, or test the vulnerability of any Workly system or network, or breach any security or authentication measures;
• access, tamper with, or use non-public areas of the Service or Workly's systems or the technical delivery systems of our providers;
• decompile, disassemble, reverse engineer, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by law;
• interfere with or disrupt the Service or any user, host, or network, including by introducing malware, overloading, flooding, or mail-bombing;
• access or search the Service by any means other than our publicly supported interfaces (for example, scraping, crawling, or bulk data extraction without our written permission);
• resell, sublicense, or provide the Service to third parties as a service bureau, or use it to build a competing product;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• share, sell, or misuse personal data of others obtained through the Service in violation of applicable law;
• circumvent usage limits, billing, or platform fees (including by processing payments outside the Service in order to avoid fees owed on transactions initiated through the Service);
• encourage or enable any third party to do any of the above.

We are not obligated to monitor the Service or User Content, but we may do so, and we may remove or disable access to any content and investigate potential violations, to operate the Service, enforce these Terms, or comply with law.

9. Third-Party Services

The Service integrates with and depends on services operated by third parties, including Apple, Google (including Firebase and Google Play), Stripe, and mapping providers. Your use of a third-party service is governed by that third party's own terms and privacy policy, and we are not responsible for third-party services. Links to third-party websites or resources are provided for convenience only.

10. Intellectual Property; Feedback

10.1 Our IP. The Service, including its software, design, text, graphics, logos, and trademarks (including "Workly"), is owned by Workly or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the apps on devices you own or control and to access and use the Service for your internal business purposes. All rights not expressly granted are reserved.

10.2 Feedback. If you send us ideas, suggestions, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it without restriction or obligation to you.

10.3 Copyright complaints (DMCA). If you believe content on the Service infringes your copyright, send a notice to [email protected] that includes: identification of the copyrighted work; identification and location of the allegedly infringing material; your name, address, telephone number, and email; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may terminate the accounts of repeat infringers.

11. Apple App Store Terms

If you access the Service through an app downloaded from the Apple App Store, the following additional terms apply:

• These Terms are between you and Workly only, not with Apple Inc. ("Apple"), and Apple is not responsible for the Service or its content.
• Your license to use the iOS app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing, where available).
• Apple has no obligation to furnish any maintenance or support services for the app.
• In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid for the app; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the app or your possession and use of it infringes that third party's intellectual property rights, Workly, not Apple, is responsible for the investigation, defense, settlement, and discharge of such claim, to the extent required by these Terms.
• You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to the iOS app and, upon your acceptance of these Terms, have the right to enforce them against you.

12. Google Play Terms

If you access the Service through an app downloaded from Google Play, your download and any in-app purchases are also subject to the Google Play Terms of Service. These Terms are between you and Workly only; Google is not responsible for the Service and has no obligation to provide support for it.

13. Term; Suspension; Termination

13.1 Term. These Terms apply from the first time you use the Service and remain in effect until terminated.

13.2 By you. You may stop using the Service and delete your account at any time in the app or web settings or by emailing [email protected]. Deleting the apps from your devices does not by itself delete your account or cancel a subscription.

13.3 By us. We may suspend or terminate your access to all or part of the Service, with or without notice, if you materially breach these Terms, if your payment for the Service fails, if your use creates security, legal, fraud, or compliance risk for us, other users, or third parties, or if we discontinue the Service. Where practicable and lawful, we will give you notice and an opportunity to export your data.

13.4 Effect of termination. Upon termination, your license to use the Service ends. We may delete your account data following termination in accordance with our Privacy Policy and data retention practices, except as we are required or permitted by law to retain it. Sections that by their nature should survive termination (including Sections 5.5, 6, 7, 10, and 13–21) survive.

14. Disclaimers

14.1 No professional advice. Workly is a software tool. Workly does not provide legal, tax, accounting, or financial advice. Document templates, tax and discount fields, invoice numbering, totals, and similar features are provided for convenience only and may not satisfy the legal or tax requirements that apply to your business or your customers' locations. You are solely responsible for the accuracy, completeness, and legal compliance of the documents you create and the business decisions you make using the Service, and you should consult qualified professionals where appropriate.

14.2 No guarantee of payment or outcomes. We do not guarantee that your customers will view, accept, or pay invoices or estimates, or any particular business result from your use of the Service.

14.3 "As is." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL NOT BE LOST. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER WORKLY NOR ITS SUPPLIERS OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, BUSINESS, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) WORKLY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO WORKLY FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) USD $100.

FOR CLARITY, WORKLY IS NOT LIABLE FOR THE ACTS OR OMISSIONS OF YOUR CUSTOMERS, FOR PAYMENT PROCESSING PERFORMED BY STRIPE, OR FOR THIRD-PARTY SERVICES. THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW (SUCH AS LIABILITY FOR FRAUD, OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE SUCH LIMITS ARE NOT PERMITTED), AND SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. THE PARTIES AGREE THAT THIS SECTION REFLECTS A REASONABLE ALLOCATION OF RISK AND THAT THE PRICING OF THE SERVICE REFLECTS THIS ALLOCATION.

16. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Workly and its members, managers, officers, employees, and agents from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your User Content or Client Data; (b) your products, services, invoices, estimates, and transactions with your customers, including payment disputes and chargebacks; (c) your use of the Service in violation of these Terms or applicable law; or (d) your violation of any third-party right, including privacy and intellectual property rights. We may assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.

17. Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 18. If you are a consumer habitually resident in a jurisdiction whose law grants you mandatory protections that cannot be waived by contract, nothing in this Section deprives you of those protections.

18. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court. This Section applies to you if you reside in, or accept these Terms in, the United States.

18.1 Informal resolution first. Before filing an arbitration demand or any claim, you and Workly agree to try to resolve the dispute informally. You will send a written Notice of Dispute to [email protected] (and we will send any notice to the email address on your account) describing the dispute, the relief sought, and your contact details. If the dispute is not resolved within 30 days after the notice is received, either party may proceed as set out below. This informal process is a condition to starting arbitration, and its completion pauses any applicable statute of limitations.

18.2 Agreement to arbitrate. You and Workly agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be resolved by binding individual arbitration, rather than in court, except as stated in Section 18.4. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

18.3 Arbitration procedure. The arbitration will be administered by the American Arbitration Association ("AAA") under its rules in effect at the time the arbitration is started, including the AAA Consumer Arbitration Rules where they apply (available at adr.org). Payment of filing, administration, and arbitrator fees will be governed by the applicable AAA rules. The arbitration will be conducted by a single arbitrator, in English, and may take place by videoconference or, if an in-person hearing is required, in the U.S. county of your residence or principal place of business (or another mutually agreed location). The arbitrator has exclusive authority to resolve any Dispute, including the scope and enforceability of this arbitration agreement, except that a court of competent jurisdiction decides any question about the enforceability of the class action waiver in Section 18.6. Judgment on the award may be entered in any court of competent jurisdiction.

18.4 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or prevent unauthorized access to or abuse of the Service.

18.5 Coordinated filings. If 25 or more arbitration demands of a substantially similar nature are filed against Workly by the same or coordinated counsel, the parties agree that the AAA will administer them in staged batches of up to 25 demands, with a single arbitrator per batch, and applicable fees will be assessed per batch, to the extent permitted by the AAA rules. This subsection is intended to promote efficient resolution and does not waive any party's rights.

18.6 Class action waiver. YOU AND WORKLY AGREE THAT DISPUTES MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims (except as provided in Section 18.5) and may award relief only in favor of the individual party seeking relief. If this class action waiver is found unenforceable as to a particular Dispute, then the agreement to arbitrate does not apply to that Dispute, which shall proceed in court under Section 18.8, and the waiver remains in effect for all other Disputes.

18.7 Jury trial waiver. To the extent any Dispute proceeds in court rather than arbitration, YOU AND WORKLY EACH WAIVE ANY RIGHT TO A JURY TRIAL to the fullest extent permitted by law.

18.8 Venue for court proceedings. Any Dispute that is not subject to arbitration (or that proceeds in court under this Section) will be brought exclusively in the state or federal courts located in Laramie County, Wyoming, and you and Workly consent to personal jurisdiction and venue there — except that either party may bring a qualifying claim in small claims court, and except where mandatory law gives you the right to sue in the courts of your place of residence.

18.9 30-day opt-out. You may opt out of the arbitration agreement and class action waiver in this Section by emailing [email protected] within 30 days after you first accept these Terms, with the subject "Arbitration Opt-Out" and including your name and the email address associated with your account. Opting out does not affect any other provision of these Terms.

18.10 Time limit for claims. To the extent permitted by applicable law, any Dispute must be filed within one (1) year after the claim arises; otherwise, it is permanently barred.

19. Users Outside the United States

19.1 Section 18 (arbitration and class action waiver) applies to U.S. users. If you reside outside the United States, Disputes will be resolved in accordance with Sections 17 and 18.8, except that nothing in these Terms deprives you of the protection of mandatory provisions of the law of your country of habitual residence, including any right to bring proceedings in your local courts where that right cannot be waived.

19.2 Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded. To the extent permitted, our liability for failure to comply with a non-excludable guarantee is limited, at our option, to resupplying the services or paying the cost of having the services supplied again.

19.3 New Zealand. If you use the Service for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by law.

19.4 United Kingdom and Canada. Nothing in these Terms limits your rights under applicable consumer protection legislation (including, in the UK, the Consumer Rights Act 2015 where it applies) that cannot be limited or excluded by agreement.

20. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice — for example, in the apps, on getworkly.io, or by email — before the changes take effect, and we will update the "Last updated" date above. Changes apply prospectively. If you continue to use the Service after the updated Terms take effect, you agree to the updated Terms; if you do not agree, stop using the Service and cancel any subscription before the changes take effect.

21. General

21.1 Entire agreement. These Terms, together with the Privacy Policy, the Billing & Refund Policy, the DPA (where it applies), and any additional terms presented for specific features, are the entire agreement between you and Workly regarding the Service and supersede any prior agreements on that subject.

21.2 Severability; waiver. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of our right to do so later.

21.3 Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law.

21.4 Export and sanctions. You represent that you are not located in, and will not use the Service in, any country or territory subject to comprehensive U.S. sanctions, and that you are not a person on any U.S. or other applicable restricted-party list. You agree to comply with applicable export control and sanctions laws.

21.5 Force majeure. We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, or failures of third-party services.

21.6 Notices. We may provide notices to you through the Service, by push notification, or by email to the address associated with your account, and such notices are deemed given when sent. Legal notices to Workly must be sent by email to [email protected].

21.7 No third-party beneficiaries. Except as stated in Section 11 (Apple), these Terms do not create rights for any third party.

22. Contact

Workly LLC
1021 E Lincolnway, Suite #9696
Cheyenne, Wyoming 82001, United States

Support: [email protected]
Legal: [email protected]
Website: https://getworkly.io